Receptionist, Manchester

Department: Front of House

Employment Type: Part Time

Location: Manchester

Compensation: £13,988 / year

We have an exciting opportunity for a corporate receptionist to work as part of a job share team at an office building in central Manchester working Wednesday to Friday, 8am – 4pm. You will deliver an exemplary tenant service and visitor experience, understanding the importance of implementing added value events that help to create a community vibe for all working in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

8:00am – 4:00pm, Wednesday to Friday
£13,988 per annum

Reception responsibilities

• Ensuring the reception area looks pristine and welcoming
• Meeting, greeting and registering all visitors to the building – following the appropriate sign‑in processes
• Managing deliveries, including couriers and post
• Developing a local amenities information file, drawing on your knowledge of the local area
• General administration
• Producing weekly update reports

General management of the building

• You will quickly establish yourself as ‘the face of the building’ and the go to person for questions/queries
• Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
• Build rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
• Produce a weekly update report for key stakeholders

Tenant experience

• Researching pop‑ups/events and other agreed initiatives – aimed at creating a community vibe in the building to increase enjoyment for those working in the offices
• Developing relationships with local businesses to find supporting offers and freebies
• Developing an e‑newsletter for tenants to communicate activities and drive participation

• Proven experience in a front‑of‑house reception role and ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Proactive, self‑motivated and thrives in an environment where you are required to multitask
• Excellent written/verbal communication skills and able to confidently communicate with key stakeholders
• Competent Microsoft Office user, with knowledge of how to use social media apps and Canva

• Company pension
• Referral programme

• Wellness scheme, including a 24‑hour confidential helpline and access to an online GP
• Company events