Contract Support Officer, Manchester M60 2LA

About The Role

Working Hours: 35 hours per week
Contract Type: Permanent, Full-Time

Working Style: Hybrid - Employees split their time between working remotely (e.g., from home) and working on-site (e.g., in an office).
Closing Date: 11.59pm, 11 June 2026

This Role is subject to -

Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.

2 References - where possible we require 3 years'history.

BPSS (Baseline Personnel Security Standard) Clearance - This post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

DBS (Disclosure and Barring Service) clearance - This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

Manchester is fantastic and we want you to be a part of it

We are excited to be expanding our current Contracts Team within the Adults directorate to be recruiting to a Contract Support Officer roles to assist us in delivering the organisations mission of improving health and care outcomes for the people of Manchester.

Why?.. Manchester is a vibrant and multi-cultural city where it's citizens are at the heart of everything we do. As a cosmopolitan city, we pride ourselves in welcoming and celebrating diversity, drawing on the many cultures to continuous driving the city forward. With over 500,000 people living across the city, health and care services are at the centre of ensuring our citizens are supported to live independent and positive lives, improving outcomes for people in receipt of care in the community. This is where the Manchester Local Care Organisation comes in (MLCO).

The MLCO has been established by its partners: NHS Manchester ICB, Manchester City Council, Manchester University NHS Foundation Trust, Greater Manchester Mental Health Service NHS Trust and Manchester Primary Care Partnership to integrate, plan and manage community health and social care across the City. The goal is to improve outcomes for our citizens and support individuals to make informed choices about their health and care needs.

By working in an integrated setting, we are bringing community health and social care services together, removing barriers to seamless care for both patients and citizens accessing services. If this interests you and you feel that you can contribute to our mission then please continue reading..

Opportunity/Role

These exciting opportunities are being introduced in recognition of the important work the Contracts team undertakes within the MLCO and Manchester City Council but supporting our front line teams in delivering the best care of our citizens

Each role offers an opportunity for professional development and experience to be gained to support future career progression and is an ideal position for individuals fresh out of education or individuals with real work life experience who are keen to personally develop and engage in a rewarding career.

The roles both operate 35hrs per week, Monday to Friday. The successful post-holders will receive training and development in drafting, negotiating and managing contracts as well as being the focal point for the contracts team inbox. We promote hybrid working as well as offering the post-holders the opportunity to work in heart of the city centre.

Please can you ensure when applying for this role that you complete the personal statement section against the role criteria.

For an informal discussion about the post, please contact Dan Ganley on [email protected]

About the Candidate

Successful Candidate Attributes

The post-holder will need to:

Be solutions focused and embraces the unknown through resilience and a positive mindset

Be enthusiastic, personable and passionate about helping people live their best lives possible

Be keen to learn and develop oneself to meet the challenges and opportunities facing Manchester's public sector.

Challenge the"norm"and introduce new ideas to improving current operating models.

Hold personal integrity and be passionate about their standards of work.

Be highly organised&efficient to contribute to the success of the role and other projects, gathering information and undertaking enquiries as and when necessary.

Be confident in a range of communication skills to correspond with a variety of internal and external stakeholders to ensure commitment to a high level of customer service and reputation of the team.

Be willing to undertake professional development.

This will be a varied role with opportunities to develop your skills, experience and knowledge base.

About Us

We're the local council for one of the UK's most vibrant and diverse cities.

Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We'own it'and we're not afraid to try new things
• We're proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance -Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension -You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave -Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliantperks -Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow -We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member -We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave -Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the"Accessibility tools"button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme