Restaurant Host - full time, New Milton

Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award‑winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9‑hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.

We are looking for a passionate and experienced Host to join team in The Dining Room.

• To be confident and fully competent in the usage of the Opera system
• To manage and optimise Lunch and Dinner covers through control of bookings, with special attention paid to timing slots and table allocations. Understanding flexibility and taking ownership of booking situations
• Supporting the restaurant team with serving and clearing tables and taking orders
• To take ownership and ensure the cashiering of bills with care are taken over correct charging to rooms, payment methods and any discounts given
• To take pride in maintain menus to a high standard of appearance and ensure dishes and prices are kept up to date
• To take ownership and ensure standard operating procedures are maintained for billing, signing of bills and taking of payments throughout the service
• Showing integrity reporting all comments/complaints/problems to the Restaurant or Assistant Restaurant Manager in charge
• To be confident with guests’ names and their correct titles are used at all times & that the service is discrete & efficient at all times
• To be confident in understanding and executing the company’s policies and procedures with respect to privacy, confidentiality and data protection

• Experience in 4* or 5* hotel restaurants is desirable
• Experience in high standards of face to face customer service is essential
• Flexibility to work morning or evening shifts
• Previous restaurant/F&B background would be advantageous in this role
• Drive and passion to seek out opportunities to go above and beyond for our guests
• Confidence, enthusiasm and passion for your work and communication with colleagues
• A keen eye for detail, organisational skills and a flexible attitude

• £26,436 annual salary
• c. £4.8k non-contractual service charge (Tronc)
• Live-in accommodation available (subject to availability)
• Complimentary meals while on duty
• 25% off all Food & Beverage
• Discount on spa treatments and products
• Friends & Family rates across Iconic Luxury Hotels
• Cycle to work scheme
• Cashback dental and optical plan
• Learning and development opportunities
• Recognition programmes, social events, and wellbeing initiatives

Ready to take the next step in your hospitality career? Please get in touch, we would love to hear from you!