VodafoneThree - Enterprise PPM Tooling Change Lead, Newbury

Location: Newbury + Hybrid | Salary: Excellent basic salary plus bonus and Vodafone benefits | Working hours: Full time 37.5 hours per week – Monday to Friday

What you’ll do

The Lead Enterprise Tooling Change Manager will be accountable for designing and delivering the engagement, communication and training plans to roll out Enterprise PPM tooling and reporting across the organisation that supports the delivery of a £1.5bn capital plan. The role will lead the strategic adoption, evolution and optimisation of the Enterprise tooling capabilities that underpin delivery performance insights and decision making, ensuring tools are effectively implemented, embedded, understood and consistently utilized.

Change Strategy & Planning

• Develop a detailed change management strategy and lead continuous improvement across tooling reporting and the delivery hub in line with organisational goals.
• Conduct impact assessments across different user groups (EPT, Delivery, Portfolios, SLT).
• Build strong relationships with end users (e.g., project managers) to understand real‑world challenges.
• Act as a trusted advisor and challenge when needed to ensure adoption is realistic and achievable.

Adoption & Behaviour Change

• Translate tooling changes into clear ‘what this means for you’ guidance.
• Identify, track and address barriers to adoption.
• Support the design of ways of working, not just system usage.

Communications & Enablement

• Develop clear, user‑focused communications avoiding jargon and system‑heavy language.
• Design and deliver practical training and support materials (guides, walkthroughs, quick references).
• Ensure support is embedded (e.g., help hubs, champions, ongoing guidance).

Insights & Continuous Improvement

• Define and track adoption metrics (usage, compliance, quality of data).
• Gather user feedback and translate into actionable improvements.
• Work with delivery teams to iterate tooling and processes based on real usage.

Who you are

• Proven experience in Organisational Change Management within enterprise environments – Essential.
• Experience supporting technology or tooling implementations (e.g., PMO/PPM tools, ERP, workflow systems).
• Experience rolling out Planner Premium across organisations – Desirable.
• Strong understanding of project delivery environments and PMO structures.
• Extensive change management experience delivering complex solutions across an Enterprise – Essential.
• Demonstrated depth of experience in shaping and managing change through to completion – Essential.
• Knowledge of PPM tooling and reporting capabilities – Essential.
• Strong influencing, communication and stakeholder engagement skills.
• Meticulous attention to detail and a drive to improve and uphold standards set out across the organisation.
• Experience working close to delivery and knowledge of PMO practices, quality assurance and governance.
• Ability to train, mentor, and coach individuals on the benefits of continuous improvement and process management.

What we offer

We care about your success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalise our benefits for you and your family, including discounts, vouchers, a pension plan, and more. We support your career through learning tools and top‑notch parental leave policies.

We are a Disability Confident Employer and actively encourage individuals with disabilities to apply. Through the ‘Offer an Interview’ scheme, we aim to provide interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria. If you would like to participate, please indicate this on your application.

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