Data Analyst, Greater Manchester

We’re happy to speak about any reasonable adjustments you need. 

Please note this role requires you to pass DWP is the UK's largest government department. We help people into work and make payments worth over£195bn a year to support some of the most vulnerable people in our society.

This role is fundamental to helping tens of thousands of colleagues across the organisation collaborate and communicate with each other more efficiently and effectively. You’ll be improving their experience of the digital services they use every day. And achieving this using fresh ideas and cutting-edge technology.

By helping people in the organisation work better together, you’ll have an impact on how we achieve DWP’s aim to improve people’s day-to-day lives and help them build financial resilience and a more secure and prosperous future.

If you’re curious about user behaviour and enjoy finding meaning in complexity, join DWP Digital as a data analyst, and help us get this right. 

Job description

DWP teams need information about how our digital services are being used and whether they meet our users’ expectations and needs. Gathering and analysing this insight helps us make better, more-informed choices.

Your mission will be to create innovative analytical solutions to uncover previously unidentified or hard to isolate insights. To do this, you’ll need to understand the data problem the service needs to solve or question that needs to be answered and implement data collection and analysis solutions.

As a data analyst, you will:

• Provide expert advice and make sure you deliver high quality analysis, refining and challenging requests to ensure the most useful analysis is produced.
• Work autonomously, embedded within a multi-disciplinary product team but also being part of a supportive data and analytics team.
• Make sure the product team has access to the best evidence possible and are using it in designing and optimising a cross-organisation collaboration service.
• Influence strategy and business outcomes by making sure evidence is reliable, trustworthy and robust.
• Be skilled in digital performance analysis and configuring and deploying digital log analytics solutions, particularly using Azure and Power BI.
• Produce data models and understand where to use different types of models.

It would be beneficial to have knowledge of pulling data using APIs when starting the role but not essential.

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact .

Benefits

Alongside your salary of£42,614, Department for Work and Pensions contributes£12,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave– at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but your manager will take personal circumstances and other relevant circumstances into account. If you're successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. 

Salary information

Pay for this role is from£42,614 to£45,081. 

The maximum salary for the grade is£45,081, however a Digital Allowance of up to£5,215 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.  

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.  

Existing civil servants who secure a new role on lateral transfer should maintain their current salary.  

Existing civil servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary, whichever would be the greater. 

Things you need to know

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A personal details application form.

2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed in line with the essential criteria below:

• You can recognise and identify appropriate ways to collect, collate and prepare data, and can decide if data is accurate and fit for purpose, preparing and cleansing data with limited guidance.
• You can present analysis and visualisations in clear ways to communicate complex messages.
• You can write SQL or KQL queries and know how to extract data using SQL or KQL. 
• You can work with others to identify areas for improvement and simplify processes to use fewer resources, and use technology to increase efficiency. 

3. Performance measurement exercise. Details of the exercise are included in the personal statement section in the application form. Use the personal statement box to give us your response to the exercise. There is a 500-word limit. 

Further details around what this will entail are listed on the application form.

The sift panel will use the information in your employment history and performance measurement exercise to assess your experience, skills and knowledge.

The panel will conduct an initial sift using the performance measurement exercise. Candidates who pass the initial sift will progress to a full sift. 

For hints and tips on completing your application visit Important Information

• The application form asks you to complete your employment history– enter any information that you would customarily share on a CV. 
• You must remove personal details that could be used to identify you, including your name, contact details and address. 
• If your employment history or performance measurement exercise contain any personal details we’ll withdraw your application. 
• We recognise that AI may be helpful when applying for this role, but it’s important to use it in the right way. Read the  to understand how you can make the best use of GenAI while making sure your application remains authentic and effective. 

Stage 2: Interview

If you’re successful at sift stage we will invite you to a video interview via Microsoft Teams. There, we will assess you against the experiences listed above. 
 
We will ask you to do a 10-minute data analysis exercise. We’ll provide further details to candidates invited to interview.  

Interviews will take place from late May 2025. Interview dates to be confirmed. 

To help you prepare and settle into the interview we will send the interview questions in advance of the interview, at least 5 days before your interview. You must treat these questions as confidential and not share them. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. The panel may ask candidates further probing questions if their response is deemed to require further information to determine suitability for the role.  

Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. 

Further information

Find out more about If high application volumes are received, we may raise the benchmark for candidates to proceed to the next stage. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. 

A reserve list may be held for a period of 6 months from which further appointments can be made.

We will post all successful candidates and those placed on reserve in merit list order by location. 

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Security Clearance Requirement

You must meet the security requirements before you can be appointed. The level of security needed is security check.

For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers. 

For further information on National Security Vetting please Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via  as soon as possible before the closing date to discuss your needs.

Complete the“Reasonable Adjustments” section in the“Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is .

People working with government assets must complete Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Working for the Civil Service

The .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the .

Apply and further information

This vacancy is part of the The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name :Caicy Sandford
• Email :

Recruitment team

• Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: class="MsoNormal">Attachments