Homework Cruise Sales Advisor, NE1

We have a fabulous opportunity for experienced Cruise Consultants as we recruit for some new roles with a leading Cruise agency. Our client are well known in the industry for their award-winning service and are extremely proud of the recognition their team has received from numerous cruise lines.

Joining them as a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!

Previous cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips.

This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.

If this role is of interest to you, please apply online.

Role of Cruise Sales Advisor:

• Handle enquiries via phone, email & live chat
• Provide customers with quotes using an in-house travel system
• Convert enquiries into bookings
• Achieve personal sales targets and KPIs
• Maintain excellent knowledge of cruise lines and destinations
• Follow up regularly to maximise conversion
• Seize every opportunity to upsell and enhance the customer holiday experience
• Deliver excellent customer service and build lasting rapport
• Complete CLIA Ambassador training

Skills required for the role:

• Previous, recent experience of selling cruises within a fast paced, travel sales role
• Experience of using Isell – beneficial
• Usage of cruise line CRS – beneficial
• Proven ability to achieve sales targets
• Exceptional customer service and administrative skills
• Strong attention to detail
• Ability to manage time effectively and prioritise workloads
• Self-motivated and results-driven

If you’re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!

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