Casual Receptionist, Newcastle upon Tyne

The Copthorne Hotel Newcastle are looking for a Casual Receptionist. As our Casual Receptionist, you are the first and last person our guests see, so we are looking for an experienced and passionate individual to deliver exceptional guest service from check-in to check-out and throughout the guest journey.

As a Casual Receptionist, you will have exceptional people skills, be comfortable with standard PC systems and have a passion for helping people.

• Role: Hotel Receptionist
• Working hours: As required
• Address: Copthorne Hotel Newcastle, The Close, Quayside, Newcastle Upon Tyne, NE1 3RT

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

• Excellent interpersonal skills and ability to connect with others.
• Manage requests promptly, helpfully, politely and with a caring attitude.
• Good command of English and excellent communication skills.
• Previous experience as a Hotel Receptionist, preferably, or a positive attitude and passion to learn.
• Passion for delivering excellent guest experiences with a friendly disposition to smile.
• Ability to work on a rota basis, including weekend work. Typical shifts are 07:00–15:30 or 14:30–23:00, as the business requires.

We are proud to be an equal opportunity employer.