Flexible F&B Team Member – Guest Services, Newcastle upon Tyne

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream — choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Ensuring special requests are noted and fulfilled while keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen team to deliver a seamless service, supporting each other for a smooth operation.

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team‑focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.