HR Business Partner - Financial Tech Company, Newcastle upon Tyne

HR BP Operations Analyst – Based in Newcastle upon Tyne

We are seeking an HRBP Operations Analyst to join a fast-paced, high-performing People function supporting a global, technology-driven organisation. This role sits at the heart of HR delivery, working closely with High-Impact HR Business Partners and HR Operations teams to ensure seamless execution of core HR processes and an exceptional employee experience.

This is an opportunity to contribute to a collaborative, high-trust environment where autonomy, curiosity, and continuous improvement are strongly valued.

Key Responsibilities

• Provide day-to-day HR guidance to managers and employees on policies, procedures, and people matters
• Support High-Impact HR Business Partners in delivering talent management cycles, including performance and year-end processes
• Manage sensitive employee relations matters including performance, conduct, and absence cases
• Deliver core HR processes such as onboarding, internal moves, training requests, and exits
• Ensure a consistent and high-quality employee experience across all HR touchpoints
• Contribute to HR initiatives including policy updates, engagement activity, and process improvements
• Take ownership of HR projects across specific business areas and deliver ad hoc reporting and insights

What we’re looking for

• Ideally degree educated with 3–5 years’ experience in an HR Generalist or HR Analyst role
• Strong understanding of UK employment law and HR best practice
• Excellent communication skills (written and verbal)
• Highly organised with the ability to manage multiple priorities in a fast-paced environment
• Proactive, solutions-focused mindset with strong ownership and problem-solving ability
• Comfortable working with ambiguity and changing priorities
• Strong attention to detail and analytical capability

Why this role

• High-impact position supporting senior HR professionals and strategic people initiatives
• Exposure to a broad range of HR activities across a dynamic, global environment
• Opportunity to work on meaningful projects that improve employee experience and HR effectiveness
• Collaborative, supportive culture with strong emphasis on learning and development
• Significant autonomy and trust from day one
• Chance to develop expertise in both operational HR and strategic HR partnering