Product Owner (Prop-tech Startup), Newport

About Convey365

Convey365 is an innovative technology startup company providing cutting‑edge, practical, and streamlined solutions built specifically for property professionals.

Application Deadline: 20 May 2026

Department: IT Development

Location: Newport

Compensation: £65,000 – £70,000 / year

Core Purpose

• Own what the product does, why it does it, and the order in which it evolves.
• Act as the single point of accountability for product decisions and priorities.
• Bridge the gap between conveyancing expertise and software development in a structured, sustainable way.

Key Responsibilities Product Ownership & Direction

• Understand the product vision for Convey365’s conveyancing software platforms.
• Help decide what should be built, what should not be built, and what matters most.
• Ensure product decisions align with customer needs, business goals, and regulatory realities.

Customer, Legal & Regulatory Alignment

• Ensure software reflects real‑world conveyancing processes and pressures.
• Embed legal, compliance, and data protection considerations early in product decisions.
• Represent the voice of customers and end users in day‑to‑day product discussions.

Requirements & Prioritisation

• Translate conveyancing business and domain needs into clear, structured requirements for development teams.
• Maintain and prioritise the product backlog.
• Manage trade‑offs between scope, priority, risk, and delivery effort.

Delivery Support

• Work closely with development teams throughout delivery.
• Support release planning and ensure features are ready for live customer use.
• Review delivered work to confirm it meets intended outcomes.
• Author release articles and training materials such as user guides and training videos.

Stakeholder Communication

• Act as the primary interface between business stakeholders, conveyancing experts, and software teams.
• Clearly communicate priorities, decisions, and changes.
• Provide continuity of product knowledge as customers and features scale.

Success in This Role Looks Like

• Clear, timely product decisions with minimal ambiguity.
• Reduced rework and fewer late‑stage issues.
• Software that aligns closely with conveyancing realities and customer expectations.
• Smooth onboarding and support of live customers.

The Ideal Candidate

• Direct experience working with conveyancing systems, property technology, or regulated legal software.
• A strong understanding of how conveyancing workflows operate in practice.
• Proven experience working closely with software development teams and making informed product decisions.
• Confidence in making prioritisation and trade‑off decisions where customer needs, compliance, and delivery constraints intersect.
• Clear, pragmatic, and decisive communication of requirements.
• Credibility with both technical teams and non‑technical stakeholders.
• Practical, delivery‑focused mindset aimed at solving real customer problems.
• Experienced enough to operate independently from day one, providing immediate structure and clarity.

Required Experience

• Proven experience in a Product Owner or similar product‑focused role.
• Strong background in conveyancing, property technology, or regulated legal software.
• Practical experience working with software development teams.
• Comfortable making decisions where customer needs, regulation, and commercial priorities intersect.
• Existing industry experience is required for immediate effectiveness.

Our Company Benefits

• Up to 40 days annual leave inclusive of bank holidays.
• Option to purchase up to 5 days leave.
• Hybrid working with flexible working times.
• Enhanced maternity and paternity leave.
• Company Sick Pay.
• Discounted gym membership.
• Subsidised conveyancing.
• Employee Assistance Scheme with counselling sessions.
• Well‑being programmes.
• Ongoing training, development, and recognition programmes.
• Supportive and fun team environment with regular collaboration and charity events.
• Professional development support including AWS and related technology training and certification.

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