RF-2602-07 - Cleaning Operative, Dundonald

Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service product providers in Ireland. If you are a customer‑focused individual and want to join a fun and family‑oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

• Monday to Friday
• 9 Hours Per Week
• Variable hours available

• 28 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education / Financial wellbeing advisory service
• Company Events

• Providing the highest level of cleaning service within your area of responsibility in line with the client’s specifications;
• Responding positively, politely and promptly to all customer requirements and carrying out your duties in a professional and courteous manner;
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide;
• Ensuring all stocks are replenished in your area of responsibility;
• Ensuring regular checks are carried out on the equipment/machines used during hours of work; all equipment is left clean and in good working order at the end of your shift, reporting any defects to your line manager;
• Familiarising yourself with and following all company procedures and regulations;
• Participating in the Health and Safety Policy of the company and reporting any dangers, near‑misses or hazards you encounter to your line manager;
• All offices, toilets, etc. and amenity areas to be presented in a clean and tidy condition.

• Exceptional customer service skills;
• Strong attention to detail;
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential;
• Previous work experience in customer service employment;
• Must be physically fit to carry out manual duties;
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.

• Current BICS Qualifications

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex‑offenders; having a criminal record will not necessarily prevent you from working for the Mount Charles Group.