Customer Service Advisor, Norwich

We're looking for a proactive and approachable individual to join a customer support team focused on delivering high-quality service. You'll play a key role in ensuring customers receive the support and guidance they need, helping to maintain a smooth and positive experience.

Responsibilities

• Providing friendly and professional customer support
• Responding to queries and resolving issues efficiently
• Supporting day-to-day operations across multiple sites
• Sharing accurate information on processes and services
• Working closely with internal teams to improve the overall customer experience

About You

• Previous experience in a customer-facing or service-based role
• Confident communicator with strong interpersonal skills
• Organised, with the ability to manage tasks across different locations
• Proactive, reliable, and solutions-focused