Administrator / Call Handler, Norwich

Role: Administrator / Call Handler

Start Date: ASAP

Working Pattern: Monday - Friday, 09:00-17:00

Salary: 12.71 an hour

We are currently recruiting for a proactive and organised Administrator / Call Handler to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys a varied role combining customer interaction with administrative duties.

Key Responsibilities:

• Handling inbound and outbound calls in a professional and timely manner
• Managing customer enquiries and resolving issues effectively
• Updating internal systems and maintaining accurate records
• Coordinating appointments and schedules
• Managing emails and general office correspondence
• Supporting the wider team with administrative tasks

What We're Looking For:

• Previous experience in a customer service or administrative role
• Strong communication skills, both written and verbal
• Excellent organisational skills and attention to detail
• Ability to multitask and work in a fast-paced environment
• Confident using Microsoft Office and internal systems

Apply now with you CV!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.