Reinsurance Claims Handler- Hybrid Fronting MGA, Norwich NR1 3NS

Reinsurance Claims Hybrid MGA Fronting Handler - Salary up to£32.000

Do you enjoy making sense of complex claims information and working with partners to get things right?This role suits someone with commercial claims experience who wants to build experience in reinsurance claims and make a real difference in UK Commercial Lines (Global Corporate Speciality).

A bit about the job

This role exists to ensure reinsurance claims within hybrid MGA fronting arrangements are handled accurately, on time, and in line with Aviva's standards. You'll join our Major&Complex Reinsurance Claims team, working closely with Claims, Underwriting, Finance, and external partners. The team oversees delegated reinsurance claims activity and focuses on data quality, recoveries, and controls. You'll be accountable for preparing reinsurance claims bordereaux reports, supporting reinsurance recoveries, and maintaining accurate financial records. Your work protects Aviva's financial position and helps build strong, trusted partner relationships.

Skills and experience we're looking for

• Experience in UK Commercial Lines (GCS) claims handling or operations.
• Understanding of reinsurance claims and delegated authority arrangements.
• Strong analytical skills, with confidence using Excel and claims data.
• Ability to work with multiple stakeholders and challenge constructively.
• Good attention to detail and ability to manage competing priorities.

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Startingsalary circa£32.000(depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's.
• Generouspensionscheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 daysholidayplus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefitto help you get expert support when you need it
• Make your money go further - Up to 40%discount on Aviva products, and other retailer discounts
• Up to£1,200 of free Aviva shares per year through ourMatching Share Planand share in the success of Aviva with ourSave As You Earnscheme
• Brilliantlysupportive policiesincluding parental and carer's leave
• Flexible benefitsto suit you, includingsustainability optionssuch as cycle to work
• Make a difference, be part of ourAviva Communitiesand use your 3paid volunteering days to help others
• We take yourwellbeingseriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email .