Recreation Attendant, Penarth

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

The Recreation Attendant ensures that Madison House’s pools, gym, padel courts & changing rooms, and spa facilities (cold plunge, sauna, steam room) are maintained to the highest standards of service and presentation. Attendants are responsible for creating a seamless, welcoming environment for members by preparing facilities for daily use, offering guest support, and maintaining cleanliness and readiness throughout the day.

• Prepare and secure all recreation facilities (pools, gym, sauna/steam rooms, padel & pickleball courts) at the start and end of each shift.
• Welcome members and guests, provide towels and water, and ensure their comfort across all recreation areas.
• Set up poolside and terrace furniture (loungers, umbrellas) and reset promptly after use.
• Collect used towels, empty towel bins, and coordinate with laundry to maintain availability.
• Monitor inventory of towels, water, and amenities; notify your manager when replenishment is needed.
• Conduct regular checks on pools, gym, courts, and wellness areas to ensure cleanliness, safety, and readiness.
• Identify and report maintenance or safety issues to the Facilities team or Recreation Manager.
• Ensure compliance with hygiene, safety, and emergency procedures; provide first aid if trained.
• Assist with set-up and logistics for wellness, fitness, or recreation-related events.
• Collaborate with F&B, Housekeeping, and Wellness teams to deliver an exceptional member experience.
• Perform other duties pertinent to this job as assigned.

• Service-minded, approachable, and professional demeanor.
• Strong attention to detail and presentation standards.
• Able to lift umbrellas, pool furniture, Pilates beds, and as well as reposition towels and chairs as required.
• Comfortable working both indoors and outdoors.
• Reliable, proactive, and adaptable team player. Ability to stay calm and think quickly in unexpected situations; elevate issues appropriately.
• Previous experience in hospitality, wellness, or recreation environment preferred.
• Basic First Aid and/or Lifeguard certification.
• Strong communication skills.