Service Advisor, BraintreeRayne

We are currently recruiting on behalf of a reputable dealership in Braintree, Essex, for a talented Service Advisor to join their busy team. This role offers a fantastic opportunity for an experienced Service Advisor to develop their career within a professional automotive environment.

Benefits:

• Competitive salary of 32,704 plus bonus
• Standard Monday to Friday working hours, 8am to 6pm, with alternative Saturday mornings shifts
• Supportive and professional team environment
• Opportunities for training and development to enhance your automotive knowledge
• Career progression pathways within a reputable dealership
• Ongoing opportunities to work with established systems such as Pinnacle and EDynamics
• Enrolment in a role focused on delivering high levels of customer satisfaction and efficiency

Duties:

• Greeting customers and managing their service requirements in a professional and courteous manner
• Handling multiple customer appointments per day, ensuring high levels of customer satisfaction (CSI)
• Upselling additional services and parts to maximise workshop productivity and revenue
• Using systems such as Pinnacle, EDynamics, and 1link to update customer information and service history accurately
• Managing service bookings, follow-ups, and providing precise estimates
• Coordinating workflow between customers, workshop, and the service department to ensure smooth operations

Requirements of a Service Advisor:

• Previous experience as a Service Advisor within a dealership or automotive service environment
• Knowledge of systems such as Pinnacle, EDynamics, and 1link advantageous
• Excellent communication skills with a customer-focused approach
• Proven ability to upsell and increase service sales
• Ability to work efficiently under pressure within a busy customer-facing role
• Professional attitude with strong organisational skills
• A proactive approach to delivering excellent customer service and supporting team goals

If you are eager to advance your career as a Service Advisor and thrive in a dynamic, customer-focused environment, we would love to hear from you. Find out more about this opportunity and take the next step in your automotive career.

Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Braintree and Essex, today to discover more about this fantasticService Advisor opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.