Service Manager, SwindonSwindon

We are delighted to represent our client in recruiting a Vehicle Service Manager for a well-established franchise-approved car dealership located in the North Wiltshire area. This is an excellent opportunity for a skilled professional looking to take their career to the next level within a respected automotive environment.

Benefitsof aService Manager:

• Competitive starting salary of approximately 40,000 per annum, dependent on experience
• Uncapped earnings with a bonus scheme, aiming for a realistic 60,000+ per annum
• Company car provided to the Service Manager
• Enhanced annual leave entitlement, plus bank holiday benefits
• Full manufacturer-approved training programmes
• Staff purchase discounts on new and used vehicles
• Opportunity to work with a diverse product range, including a focus on new electric vehicle models
• State-of-the-art working facilities
• Pension scheme
• Long-term career development prospects within a multi-award-winning business

Dutiesof aService Manager:

• Achieve and surpass departmental budget targets
• Lead, motivate, and develop a team comprising Vehicle Technicians, Workshop Controllers, Warranty Administrators, and Service Advisors
• Implement and monitor staff training and development plans
• Conduct daily audits of job cards to ensure accuracy and resolve discrepancies
• Maintain high levels of KPI achievement, including response times to bookings, calls, and warranty claims
• Ensure the efficient processing and follow-up of warranty claims for timely payment
• Conduct weekly and monthly performance reviews and departmental meetings
• Manage budgets and review monthly financial accounts
• Support a customer-focused environment to sustain and improve customer satisfaction and dealership reputation
• Ensure compliance with internal policies and customer service standards

Requirements of a Service Manager:

• Proven experience as a Service or Aftersales Manager within a medium to large franchise-approved car dealership
• Strong leadership skills with the ability to support and develop team members
• Sound understanding of dealership operations, budgets, and KPI management
• IT literate with experience working with service management systems
• UK driving license with minimal points
• Ability to commute reasonably to the North Wiltshire region

Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Swindon and Wiltshire, today to discover more about this fantastic Service Manager opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.