Housing Support Worker (Nights), Pontypridd

Housing Support Worker Waking Night Shifts

Pontypridd | £25,877 pro‑rata for full time 37 hours | Nights: 8pm – 8am, rota basis

36 hours per week

3 x 12 hour night shifts per week

Between Monday and Sunday

Equivalent to £13.45 per hour

Do you want to make a difference when it matters most?

We’re looking for a compassionate, resilient Support Worker to join our dedicated team in a 24‑hour supported housing project for women aged 16+.

This vital role supports women experiencing homelessness, substance use challenges, and trauma, offering them safety, stability, and a chance to rebuild their lives.

What will you get?

• Permanent contract
• Work for an amazing project run by an incredible charity
• Good holiday entitlement
• Full time hours – 36 per week
• Overtime / extra shifts if you want them
• Full time salary is £25,877
• Part time day and night shifts are also available (18 hours)

What you will do:

• Provide overnight support, reassurance, and safety to residents
• Respond calmly and effectively to emergencies and safeguarding concerns
• Carry out risk assessments and maintain accurate records
• Encourage independence and signpost to day‑time services
• Work alongside colleagues and partner agencies to deliver joined‑up support

What we’re looking for:

• Experience working nights in a support, care, or housing role
• Understanding of housing related support (Housing Support Grant)
• Ability to remain calm and empathetic under pressure
• A team player with strong communication skills
• Knowledge of housing support, safeguarding, or domestic abuse (desirable)
• Full driving licence
• Someone who is able to cover waking night shifts from 8pm to 8am

IMPORTANT: This post is restricted to women only as a genuine occupational requirement under Schedule 9, paragraph 1, of the Equality Act 2010, due to the sensitive nature of the role supporting female victims of sexual violence.

If you’re resilient, caring, and passionate about empowering women to change their lives, we’d love to hear from you.