Pre-Operative Assessment Nurse - Plastic Surgery & Burns, Glasgow

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

You need to have a live NMC UK pin in order to be considered for this post. As a Medical Secretary with NHS Greater Glasgow and Clyde, you will play a vital role in supporting Consultants and clinical teams to deliver safe, effective and patient‑centred care. You will be a key point of contact for patients, relatives and multidisciplinary colleagues, helping to coordinate care pathways with professionalism and compassion. This is a varied, fast‑paced role where your organisational skills, initiative and attention to detail will make a real difference every day.

Duration, Location, and Working Pattern

• Glasgow Royal Infirmary
• Monday to Friday, 08:00 to 16:30
• Please note the salary is pro rata for part‑time hours

Key Responsibilities

• Provide comprehensive secretarial and administrative support to Consultant(s) and their clinical teams
• Manage complex diaries, correspondence, clinic preparation and audio‑typing to support effective patient care
• Act as a first point of contact for patients, relatives and staff, handling enquiries with sensitivity, tact and professionalism
• Coordinate clinics, referrals, admissions and investigations to support smooth patient pathways and waiting list management
• Use electronic patient systems to update records, process referrals and support discharge and follow‑up arrangements
• Prioritise and manage a busy workload independently while maintaining confidentiality and high standards of accuracy
• Work collaboratively with colleagues across services and provide cross‑cover and support when required

Knowledge, Training, Qualifications and/or Experience Required to Do the Job

• HNC or SVQ Level III in Secretarial Studies or Business Administration, or equivalent relevant experience
• Proven experience of providing high‑quality administrative or secretarial support, ideally within healthcare
• Advanced keyboard and audio‑typing skills with excellent accuracy and attention to detail
• Strong organisational skills with the ability to prioritise competing demands and meet deadlines
• Confidence using IT systems including Microsoft Office applications and electronic patient record systems
• Knowledge of medical terminology or demonstrable willingness to develop this knowledge
• Excellent communication and interpersonal skills with the ability to work independently and as part of a team

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e‑learning and classroom‑based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies
• Flexible working options where service needs allow, especially for part‑time roles and those seeking flexible arrangements

Equal Opportunities

NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is committed to promoting equality, diversity and inclusion. We are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.