Clinical Audio Typist — Transcription Specialist, Glasgow

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes. All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

As an Audio Typist within NHS Greater Glasgow and Clyde, you will play a vital part in supporting safe, effective and patient-centred clinical care across Acute Services. You will provide a high-quality transcription service that directly supports clinicians and enhances the patient journey. This role offers the opportunity to work within one of the UK’s largest and most diverse health boards, committed to compassion, dignity and respect. You will be welcomed into a supportive administrative team where your contribution truly matters. NHSGGC offers excellent learning opportunities, job security and the chance to grow within a values-driven organisation.

Duration, Location, and Working Pattern

• Queen Elizabeth University Hospital
• Monday to Friday, 08:00 to 16:00

Key Responsibilities

• Provide accurate and timely transcription of clinical dictation, including outpatient letters, discharge summaries and medical reports
• Maintain high standards of quality and turnaround times to support safe clinical decision making
• Enter and update patient information on clinical systems to support follow-up and continuity of care
• File and scan clinical documentation onto electronic patient record systems
• Provide professional telephone cover and administrative support within the department
• Process referrals and correspondence using relevant NHS systems
• Uphold confidentiality and information governance standards at all times

Knowledge, training, qualifications and/ or experience required to do the job

• Advanced keyboard and audio typing skills with a high level of speed and accuracy
• Proficiency in English with the ability to understand and apply medical terminology
• Experience of using IT systems, including Microsoft Office and clinical systems
• Strong organisational skills with the ability to prioritise and manage own workload
• Excellent communication and interpersonal skills, and a professional approach to work
• Ability to work effectively both independently and as part of a team
• Willingness to undertake statutory mandatory training and ongoing development

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHSGGC recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHSGGC encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.