Claims Advisor - Preston, Fulwood

An exciting new opportunity has arisen for a Claims Advisor to work for a leading Multi Utility Plumbing company based in Preston. Job Requirements To handle inbound and outbound customer claims and to deliver an experience that exceeds the customer's expectations, whilst fixing customers issues quickly and easily To be a key player in a dynamic claims handling team and deliver great service to our customers while achieving specified, service, quality, and other targets To deliver a service that matches or exceeds the standards required by the appropriate regulator, thereby ensuring that we treat every customer fairly and deliver consistently good customer outcomes Key Skills & Experience: Customer service Problem Solving / Solution Driven Clear and concise communication Active listening Effective note taking and record gathering Empathy Understanding of Customer Outcome responsibilities Please apply if you are interested and I will be more than happy to give you further information. We are an equal opportunities employer. Due to a high volume of applications we are not always able to reply to all applications. If you have not received an update from us within 2 weeks, then please accept this as an unsuccessful application. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website