UK GIS Support Apprentice, Reading

Reading | United Kingdom (GB) | Full-time | Fixed-term

Join our dynamic IT team and help deliver day‑to‑day support while contributing to digital transformation across the business. This is a great opportunity for someone with a strong interest in technology who wants to build experience in IT support, cloud platforms and digital tools.

• Be the first point of contact for IT support across UK GIS and STADA.
• Provide technical support to end users remotely and face to face.
• Log and resolve support requests in line with service processes and SLAs.
• Maintain hardware and software records and support business continuity.
• Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps.
• Support automation, reporting and continuous improvement initiatives.
• Promote good customer service, cybersecurity awareness and compliance with company policies.

• A strong interest in IT, technology and digital innovation.
• Basic understanding of computer systems, networks and cloud‑based platforms.
• Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive.
• Strong problem‑solving, communication and organisational skills.
• A proactive attitude, willingness to learn and good customer service skills.
• Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook.

• Competitive salary.
• Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
• Hybrid working – we spend three days of your choice in the office, with the remaining days working at home.
• 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• Health benefits provided through our Medicash Health Cash Plan.
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Many more employee benefits & celebration events.