Endoscopy Booking Clerk (Welsh Speaking), Rhyl

An exciting opportunity has arisen for an enthusiastic and highly organised individual to join our Endoscopy team within the Glan Clwyd Hospital. You will work alongside the nursing staff, Doctors, the public, management and staff from internal and external sources through the provision of clerical duties. High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise. You will have experience in an administrative role, preferably working with the public, and be competent in IT in the workplace. Attention to detail and accurate data capture is paramount. The ability to speak Welsh is essential for this job.

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy working with engaged leadership at all levels. We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

• Excellent communication skills (written, verbal & telephone)
• Excellent interpersonal skills in order to deal with clinicians, senior managers and clerical staff
• Good keyboard skills for regular use of computer systems/I.T skills
• Able to concentrate on Administrative duties within a work pattern in an unpredictable environment with constant interruptions from Patients, medical staff and external agencies.
• Welsh Speaking Level 3
• GCSE Maths and English A-C
• NVQ Level 3 or equivalent knowledge and experience
• I.T qualification or proven experience using Microsoft office packages
• Experience of working in a hospital
• Experience of dealing with the general publicAbility to work as part of a team.

• Competent in the use of Microsoft Office similar PAS system.
• Competent in the use of WPAS Patient Administration System
• ECDL
• Experience of working directly with Clinical Staff
• Previous waiting list management
• Hospital based clerical experience

We are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.