Property Management Team Leader, Romford

Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience across 300400+ homes.Were looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale. Key Responsibilities As Property Management Team Leader, you will: Lead, coach, and develop a high-performing property and resident services teamOversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of works Allocate and monitor contractor performance, ensuring service standards and compliance are consistently met Act as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutionsCarry out or oversee property inspections, ensuring properties are safe, compliant, and well maintained Ensure full compliance with social housing legislation, tenancy regulations, and housing standards Build and maintain strong relationships with tenants, landlords, contractors, and local authority partnersMonitor service delivery performance, identify improvements, and drive continuous service enhancement What were looking for To succeed in this role, you will bring: Proven experience in property management and social housing (essential) At least 35 years experience managing a property or resident services teamExperience overseeing a large portfolio (400+ properties or equivalent high-volume workload) Strong understanding of landlord and tenant law, housing regulations, and compliance frameworks Experience managing maintenance programmes, repairs, and contractor coordination at scale Excellent communication, negotiation, and conflict resolution skillsStrong organisational ability and confidence working in a fast-paced, high-responsibility environment Whats on offer: Permanent, stable Property Management team leader role based in Ilford Salary:£35,000 £40,000 (depending on experience) MondayFriday working pattern with operational flexibilitySupportive and collaborative team culture Clear opportunities for progression within social housing and property services Professional development and long-term career growth Location&Travel: Based in Ilford, with regular site visits across a wide residential portfolio Access to a vehicle is desirable to support inspections and contractor coordination If this property Management Team Leader position sounds like your next step, apply now or email TPBN1_UKTJ