Appley Tower Volunteers, Ryde

Appley Tower is a historical landmark recently redeveloped by Natural Enterprise with support from the National Lottery Heritage Fund.

We are seeking dedicated volunteers to help maintain the tower as an engaging and safe visitor attraction.

Overview

As an Appley Tower volunteer, you will play a crucial role in welcoming visitors, sharing information about the tower’s history and recent developments, and ensuring a positive experience for all guests. Volunteers will manage visitor flow, monitor safety, and assist with operational tasks.

Responsibilities

• Visitor Engagement: Greet visitors warmly, provide information about the tower’s history and recent redevelopment, and distribute trail leaflets and pamphlets.
• Safety Monitoring: Oversee visitor numbers using up-down counters, ensuring that floor capacities are not exceeded, particularly in the tight spaces at the top of the tower.
• Operational Duties: Assist with opening and closing procedures, including securing the building and checking that all areas are clear of visitors at the end of each shift.
• General Maintenance: Help maintain the tower’s cleanliness by sweeping steps and checking for hazards, and ensure that promotional materials are readily available for visitors.
• Documentation: Record visitor numbers and any incidents or suggestions in the daily log, contributing to the smooth operation of the tower.

Skills

Summary of Skills Required for Appley Tower Volunteer Opportunity:

• Communication Skills: Ability to engage with visitors in a friendly and informative manner, providing information about the tower's history, recent developments, and ongoing events.
• Safety Awareness: Keen attention to detail in monitoring visitor numbers and ensuring that safety protocols, particularly regarding floor capacities and evacuation procedures, are followed.
• Reliability and Punctuality: Commitment to attending scheduled shifts on time and following opening and closing procedures accurately.
• Basic Maintenance Skills: Ability to perform light maintenance tasks such as sweeping steps, monitoring for hazards, and ensuring promotional materials are stocked.
• Record-Keeping: Competence in recording visitor numbers and noting any incidents or suggestions in the daily log.
• Physical Fitness: This role requires the ability to navigate the tower’s multiple floors, including a narrow staircase, and to perform light physical tasks, making it more suited to individuals who are physically able to navigate the tower and provide support for visitors with varying accessibility needs.

Policies and Opportunities

• Diversity and equal opportunities policy
• Accessibility: This opportunity is not suitable for all. Include a spiral staircase.
• Age restrictions
• Child Protection
• Complaints Policy
• Confidentiality Policy
• Health and Safety Policy
• Ongoing support
• Training provided
• Volunteers covered by insurance

Volunteer Scheduling

When can I volunteer?

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

• Morning: Yes, No, Yes, Yes, Yes, No, Yes
• Afternoon: Yes, Yes, No, Yes, No, Yes, No
• Evening: No, No, No, No, No, No, No

Availability Details

- Monday: 10:30–13:00 or 13:00–15:30

- Tuesday: 13:00–15:30

- Wednesday: 10:30–13:00

- Thursday: 10:30–13:00 or 13:00–15:30

- Friday: 10:30–13:00

- Saturday: 13:00–15:30

- Sunday: 10:30–13:00

Full training is provided and we’ll work with volunteers to find a slot that suits their availability.

Location

Appley Tower
The Esplanade
Ryde

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