Field Service Engineer - IMM, West Midlands

JOB TITLE: Field Service Engineer - Injection Moulding Machines

LOCATION: West Midlands (can also cover UK and Ireland)

SALARY: £45k+, company car, bonus, overtime and other additional benefits

Desired Qualifications & Attributes

• Proven experience working with injection moulding machinery.
• Completed engineering apprenticeship, with relevant qualifications.
• Post‑qualification practical experience in an engineering environment.
• Strong understanding of mechanical, electrical, hydraulic and pneumatic systems.
• Experience in a field service role is beneficial (but not essential).
• Excellent fault‑finding, analytical and problem‑solving abilities.
• Confident communicator with strong listening skills.
• IT literate.
• Positive “can‑do” attitude and commitment to high‑quality work.
• Full, UK driving licence.

What You’ll Do

• Install, service, repair and carry out preventative maintenance on products.
• Provide on‑site support to customers across the UK & Ireland (with overnight stays).
• Produce high‑quality service reports and customer documentation after each visit.
• Deliver exceptional customer satisfaction through strong technical skills and a professional approach.
• Work safely and comply with company and customer Health & Safety policies.
• Be flexible with working hours to meet customer needs.