Part Time Greeter- Patriot Hub, Sefton

Position Information

Title: Part Time Greeter- Patriot Hub

Full or Part Time: Part Time

Number of Months: 12 Months

Proposed Date of Employment: 09/15/2025

Work Schedule: Up to but not to exceed 28 hours per week.

Permanent or Temporary: Permanent

Salary Band: Commensurate with education and direct experience

Position Summary

The Greeter fosters a welcoming environment in The Patriot Hub that ensures each student and visitor feels supported. By providing accurate information and routing to appropriate staff and departments, the Greeter facilitates smooth entry and access to the college while upholding its mission and values. This role is key to creating a positive first impression and enhancing the overall experience for the college community.

Responsibilities

• Welcome students, visitors, and colleagues as they enter The Patriot Hub.
• Serve as the first point of contact for students and visitors by answering inquiries via phone, live chat, email, and in person; provide general information about college programs, resources, and services; and transfer calls or refer students to the appropriate department as needed.
• Direct students, visitors, and colleagues to the appropriate staff member or department.
• Schedule appointments with The Patriot Hub staff and assist with check-in for scheduled meetings and walk-ins.
• Assist applicants and students with forms such as admission and residency applications and change of name or contact information.
• Maintain a clean and organized reception area.
• Support The Patriot Hub by assisting with clerical tasks such as entering data, processing, making copies, filing documents, and shredding materials as needed.
• Provide printed materials and guide the college community to online resources.
• Maintain up-to-date knowledge of college programs, processes, and events to address common questions effectively.
• Perform other duties as assigned by the supervisor.

Skills and Abilities

• Provide a friendly, approachable, and patient disposition in all interactions.
• Possess clear and succinct verbal, written, and interpersonal communication skills.
• Motivated to work independently and as a team member using sound professional judgment.
• Ability to establish, cultivate, and maintain positive, professional relationships with students, colleagues, and the community.
• Ability to anticipate needs, plan, organize, and execute tasks effectively while adapting to rapidly changing priorities and time constraints.
• Complete all tasks/projects with accuracy and keen attention to detail.
• Possess the knowledge and ability to operate computers, mobile devices, internet platforms, and college-related software, including but not limited to Microsoft Office, Colleague, Element451, live chat, and applications relevant to the role.
• Commitment to creating an inclusive campus climate that fosters a sense of belonging for all.
• Carry out service excellence and professionalism standards when handling educational records and confidential or sensitive information (FERPA).
• Ability to periodically work evening and weekend hours.

Minimum Qualifications

• High school diploma or equivalent required.

Preferred Qualifications

Open Date: 09/05/2025

Close Date: Open Until Filled Yes

Additional Information

Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at or via phone at (828) 395-4192.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume

Optional Documents

• Cover Letter
• Transcripts above the High School Level

Locations

Rutherford Campus
286 ICC Loop Road
P.O. Box 804
Spindale, NC 28160
(828) 286-3636
TTY: (828) 288-9844

Polk Center
1255 West Mills St.
Columbus, NC 28722
(828) 894-3092

Rutherfordton Learning Center
134 Maple Street
Rutherfordton, NC 28139
(828) 286-2218