CS Advisor - BAU, Sheffield

Pertemps are recruiting on behalf of their client based in Sheffield Centre for an Advice Centre Advisor to work specifically within the Vetting and Onboarding department. To provide a customer focussed service, which meets HR Services specification for the appropriate process or product and delivers the process or product in accordance with company policies and process guidelines. Key Role: Ensure 100% compliance through the process or product Effective delivery of the service or product Managing customer and/or supplier relationships Ensure that service measures are captured Ensure that service issues or failures are raised quickly and actioned Understand and comply with legal requirements and company policies Maintain an audit trail and data confidentiality at all times Ensuring a complete and accurate answer to customer enquiries within the agreed timescales Monitor, control and develop the process or product Develop, challenge and improve ways of workingDesirable skills: Ability to question and analyse data Excellent time management and organisational skills Ability to prioritise workloads and meet set targets Able to actively engage in continuous improvement Strong attention to detail Ability to juggle conflicting priorities and escalate where appropriateSalary: £9.01 per hour increasing to £11.38 per hour after 12 weeks. Monday to Friday days 8:30 - 5.30pm The role is an immediate start and is ongoing due to increased volume in work, suitable candidates will be subject to full vetting process