Enterprise Architect, Sheffield

Description

Responsibilities

Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM).
Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM).
Resilience Vulnerability data investigations.
Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk Management (IRM).
Strategic initiatives on Double Failure Resilience and Mass DR scenarios.
Recovery Time Objective redefinition and embedding within the organisation.
SLI/SLO/Error Budgets and Availability Management approach and strategy for the organisation.
Contribute to the Technology Resilience strategy and sub-strategies, considering all aspects of resilience: application, infrastructure, security, data, observability, operations and culture.
Collaborate with Technology teams on building best practice resilience design patterns and solutions, for re-use.
Build strong feedback loops from production incident data to the best practice for designing, engineering and running Technology services.
Help to grow resilience skills within Technology teams.
Contribute to architecture and designs for central resilience services and tooling to enable resilience activity visibility.
Lead the thinking on approaches to improve resilience and how resilience gaps should be catered for within the organisation.

Essential skills / experience

Senior engineer / architect in some or all of these technology domains: Application, Infrastructure / Cloud, Security, Data.
Technology resilience specialist.
We are building a strong Technology Resilience Architecture team, with a blend of skills. The candidate will have experience and expertise in some of these areas:
Infrastructure as Code and Automation
CI/CD pipeline and Automated Testing
Implementation of SLOs, SLIs and Error Budgets
Observability (Logging, Monitoring, Telemetry, Metrics)
Strategy author
Data analysis / AI on large data sets, drawing conclusions and insights.
Additionally, knowledge of the ServiceNow platform would be very beneficial, especially the Continual Improvement Management (CIM) and Integrated Risk Management (IRM) modules.

#J-18808-Ljbffr

Highlights

Safety Tips

Be careful: if it seems too good to be true, it most likely is.