Library and First Point Officer - Madeley Town Council, Shrewsbury

Are you ready to join a forward-thinking, community-focused Council? Do you share our passion for delivering high-quality services to local residents?

We’re excited to offer two permanent, part-time opportunities for Library & First Point Officers (16.5 hours per week).

Grade NJC LC1 7-12 (£26,403 to £28,598) pro rata

The position will involve working alternate Saturdays.

Brief overview of the role:

The library service is a valued resource within the community. This role provides a highly customer-focused service to the public. Duties will include:

• answering general and book-related queries, issuing, discharging and shelving books
• promoting library stock
• cash handling
• promoting & delivering events and activities
• registering new users
• helping customers in the use of IT via the public access PCs
• The post holder will also deliver the 'First Point @' services provided in the library

Skills and experience:

Candidates must be:

• Knowledgeable about books, online resources and information on the Council website
• Able to work accurately, at times under pressure
• Able to communicate articulately with a diverse range of library customers
• Able to use good questioning skills to comprehend and meet the needs of library customers
• Able to show initiative and a desire for developing new skills

For an informal discussion about the role, please contact Kate Southgate on 01952 567284.

Applications to be returned by email or post to:

Email:

Post: The Town Clerk

Madeley Town Council, Jubilee House, 74 High Street, Madeley, TF7 5AH

Application forms should be returned by 12noon on Friday 5th June

Interviews will be on Monday 15th June 2026

Attached documents
Job Description
Application Form Digital
Application Form Standard