Assistant Shop Manager/Relief Manager, Sittingbourne

We are looking for a talented, experienced Retailer to work across our retail sites in a relief position, while also supporting our Shop Manager in our Sittingbourne shop, working flexibly across the seven day trading week.

You should have a commercial or charity retail background and be committed to providing a source of income to Demelza Hospice Care for Children. You should be enthusiastic, passionate and driven to ensure every customer and donor has the best possible customer service and experience.

As the Assistant Shop Manager, you will be responsible for the day to day running of the shop in the absence of the Shop Manager. You will ensure all donations are prepared and sorted ready for the shop floor with a focus on gift aided donations.

As a Relief Manager, you will work reactively with the Area Management team to ensure that shop cover is provided where needed across our retail sites.

You will need a creative flare to maintain excellent visual merchandising on the shop floor and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.

The role involves working alongside and assisting in the management and development of a team of dedicated volunteers; you will have the skills to prioritise workload and provide guidance and training. You will empower your team to deliver the best service possible.

This role will involve moderate moving and handling. For insurance purposes, the post holder must be aged 18 or over.

There will be 2 days on-site at Sittingbourne, with 3 days working in a relief position.