S09 £9.38 - 45 HRS Retail Security Officer - …, Southampton

Mitie has a great opportunity across Southampton including Hedge End. We are looking for an experienced retail security officer to join the team on site, you will take a lead role on site on a daily basis. Your shift pattern will be discussed at interview with a pay rate of £9.38. You will report into the sites security operation?s manager. To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for: * To protect customers and colleagues from physical and verbal abuse ?To deter violence and public order offences * To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions * To deter till snatchers, trolley push outs and other bulk thefts * To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed * Dealing with any difficult situations that arise in a safe and professional manner * To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards * Monitoring the store CCTV where appropriate * Complete retrospective CCTV reviews focusing on shrinkage * To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid. * To understand and always implement the ?Ways of Working? * Liaise with the store management teams giving clear and concise feedback * Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store * Completing reports by recording observations, information, occurrences and surveillance activities using SMART * Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses * To report all incidents fully by the end of the shift using the SMART system * To wear and activate BWCCTV in accordance with company procedures * Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies