Customer Service Advisor, Southampton

Premier Recruitment Solutions are working with a privately owned company who are looking to recruit into their customer service department. Our client specialises within the manufacturing of Polythene Packaging and currently stands as the fasted growing business within the industry.

Our client is currently looking for an experienced multi-tasker who is excited by the opportunity of working within a varied position. This is a position that will involve varied responsibilities, from customer services, administration, order processing and assisting the Directors in the day to day running of the business.

Roles / Responsibilities

• Processing customer orders
• Managing customer's expectations
• Answering the telephone and dealing with enquiries
• Liaising with other departments
• Ensuring up to date records are maintained
• Managing customer stocks
• Provide cover during annual leave / illness across other departments

Traits / Skills

• An ability to pick things up quickly and adapt to different situations
• Strong IT capabilities (Outlook, Excel, Word)
• Good numeracy and literacy skills
• Self-motivated
• Polite, friendly with a professional telephone manner
• Punctual
• Ability to work under pressure in a fat paced thriving environment
• Ability to problem solve and to work off own initiative

Benefits

• Company-contributed pension scheme
• 28 days' annual leave (including bank holidays)
• Career progression and internal promotion is encouraged.
• Free Parking
• Weekly Pay
• Hours of work 8:30 - 5:30 Mon - Fri

Premier Recruitment Solutions are an equal opportunities employer and all applications will be assessed solely on merit

Location: Hampshire