Gas Engineer / Installer, Castle DoningtonCastle Donington

Job Role: Gas Engineer / Installer
Location: Castle Donington
Salary: Up to £40,000 
Job Type: Permanent, Full-Time
 
About the Role
 
At Buy It Direct, we are seeking a professional, customer-focused Gas Engineer / Installer to join our Driven installation team based in Castle Donington.
 
This is a field-based role involving the delivery and installation of domestic appliances in customers' homes across the Midlands. The role is predominantly focused on gas appliance installations, with some electrical installation work. Engineers can expect to complete up to 8 installations per day, with structured routing and operational planning in place.
 
You will play a key role in delivering an outstanding customer experience while ensuring all installations are completed safely, efficiently, and to the highest standard.
 
Key Responsibilities

• Install domestic gas appliances in customers' homes in line with manufacturer specifications and Gas Safe regulations.
• Complete gas appliance installations to a high standard, maintaining quality, safety, and customer satisfaction.
• Accurately record installation details, testing results, and customer documentation using company systems.
• Deliver professional customer service, providing clear explanations of appliance operation and safety guidance.
• Complete up to 8 appliance installations per day while maintaining compliance, quality, and efficiency standards

 
 
Performance Measures

• You will be measured against key service and operational criteria, including:
• Successful delivery and installation completion rates
• Productivity and efficiency across daily installation schedules
• Compliance with safety and quality standards
• Customer advocacy, feedback, and satisfaction scores

 
What We're Looking For

• Gas Safe Registered (essential)
• CKR1 qualification (essential)
• HTR1 qualification (desirable)
• Previous experience installing domestic appliances and white goods
• Experience working in a fast-paced, customer-facing installation environment
• Full UK Driving Licence (maximum 6 points, no serious motoring offences)
• Strong communication and customer service skills
• Ability to work from installation instructions, plans, and technical specifications
• A professional, safety-conscious approach with excellent attention to detail

 
What We Offer

• Competitive salary of up to £40,000
• Company van (company use only), tools, and uniform provided
• Structured routes and consistent workload
• Ongoing training and development opportunities

 
If you are a qualified Gas Safe engineer who takes pride in delivering high-quality installations and exceptional customer service, we'd love to hear from you.
 
REF-(Apply online only)