Parts Advisor, ST16

We are currently recruiting for aParts Advisor to join our clients team.

The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments

This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department .

Duties

• Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service

• Manage and update parts inventory using Microsoft Excel and other organisational tools

• Process orders accurately and efficiently, ensuring timely delivery or collection of parts

• Maintain a clean and organised parts department, adhering to safety standards

• Communicate effectively with suppliers and internal teams regarding stock levels and order status

• Support maintenance activities related to parts storage and handling

• Keep detailed records of transactions, returns, and warranty claims

• Provide technical advice on maintenance procedures when required

Experience

• Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred

• Experience with Kerridge would be ideal

• Proficiency in Microsoft Excel and basic computer skills are essential

• Excellent communication skills, both verbal and written, with a professional phone manner

• Organisational skills with the ability to multitask in a fast-paced environment

• Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory

Monday - Friday

8am - 5pm

Parking onsite