Maternity Support Worker - Community, Swindon SN3 6BB

Job summary

This role is offered on a part time basis of 30 hours per week, this means that candidates interested in working part time are encouraged to apply and will receive a salary on a pro rata basis.
The Progressional Band 3 Maternity Support Worker (MSW) will provide essential support to the maternity team, assisting midwives in delivering safe, high-quality, woman-centred care across antenatal, and postnatal services.

As part of the progression pathway, the postholder will commit to undertaking the Diploma in Newborn Hearing Screening within the first 12 months, after which the role will re band to Band 4 to reflect the additional skills and responsibilities.

PREVIOUS APPLICANTS NEED NOT APPLY

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK on part time hours. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Main duties of the job

Postnatal Support: Provide practical and emotional support to parents and their newborn babies, assisting with feeding, infant care, and adjustment to parenthood.

Newborn Screening: Undertake screening procedures on newborn babies, including hearing tests, metabolic screening, and other routine checks in line with Trust policies.

Blood Clinics: Organise and run blood collection clinics (venepuncture/phlebotomy) for mothers and babies, maintaining accurate records and following infection control procedures.

Parent Education: Participate in parentcraft and antenatal/postnatal education sessions, supporting teaching and learning activities for parents.

Home Visits: Undertake postnatal home visits as a lone worker, providing assessment, guidance, and support while adhering to lone-working and safety protocols.

Administrative Duties: Maintain accurate and timely documentation, ensure compliance with data protection and governance standards, and contribute to service reporting as required.

Team Collaboration: Work closely with midwives, health visitors, and the wider multidisciplinary team to ensure continuity of care and support service delivery.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Job description

Job responsibilities

This role offers an opportunity for a candidate with an interest in phlebotomy to develop their skills within a maternity setting, supporting clinical procedures under supervision and contributing to effective care delivery. The post holder will work closely with midwives, the perinatal team, and other support staff, ensuring continuity of care and enhancing the patient experience.

Clinical Support

• Assist midwives with routine maternity care, including monitoring, observations, and basic care for women and babies.
• Support clinical procedures under supervision, including venepuncture and phlebotomy (following training and competency assessment).
• Ensure timely escalation of clinical concerns to the appropriate midwife.
• Support women with personal care, comfort, and information regarding procedures.

Administrative and Operational Duties

• Maintain accurate patient records and documentation.
• Support coordination of appointments, tests, and follow-up care.
• Assist with stock management, equipment checks, and preparation of clinical areas.

Professional Development

• Undertake phlebotomy training if not already qualified, and maintain competence in line with Trust policies.
• Participate in mandatory training, reflective practice, and supervision.
• Actively contribute to team meetings, quality improvement, and patient safety initiatives.

Teamwork and Communication

• Work collaboratively with midwives, other support workers, and multidisciplinary teams.
• Promote a positive and compassionate patient experience, respecting diversity and individual needs.
• Provide support to colleagues during high-demand periods, including weekends and bank holidays where required.

Please see attached job description for full details.

Job description
Job responsibilities

This role offers an opportunity for a candidate with an interest in phlebotomy to develop their skills within a maternity setting, supporting clinical procedures under supervision and contributing to effective care delivery. The post holder will work closely with midwives, the perinatal team, and other support staff, ensuring continuity of care and enhancing the patient experience.

Clinical Support

• Assist midwives with routine maternity care, including monitoring, observations, and basic care for women and babies.
• Support clinical procedures under supervision, including venepuncture and phlebotomy (following training and competency assessment).
• Ensure timely escalation of clinical concerns to the appropriate midwife.
• Support women with personal care, comfort, and information regarding procedures.

Administrative and Operational Duties

• Maintain accurate patient records and documentation.
• Support coordination of appointments, tests, and follow-up care.
• Assist with stock management, equipment checks, and preparation of clinical areas.

Professional Development

• Undertake phlebotomy training if not already qualified, and maintain competence in line with Trust policies.
• Participate in mandatory training, reflective practice, and supervision.
• Actively contribute to team meetings, quality improvement, and patient safety initiatives.

Teamwork and Communication

• Work collaboratively with midwives, other support workers, and multidisciplinary teams.
• Promote a positive and compassionate patient experience, respecting diversity and individual needs.
• Provide support to colleagues during high-demand periods, including weekends and bank holidays where required.

Please see attached job description for full details.

Person Specification

Qualifications

Essential

• Care Certificate completed (with proof), or NVQ 3 in healthcare or equivalent training and experience
• Committed to within the first 12 months undertaking a diploma in newborn hearings screening
• Owner and Car driver is essential.
• Training and /or competency in the following: 1) Patient vital sign observations 2) Venepuncture 3) Neonatal observations

Desirable

• Training and /or competency in the following: 1) Blood glucose monitoring 2) Newborn hearing screening 3) Newborn Blood spot screening 4) Newborn Jaundice Screening

Experience

Essential

• Significant and relevant work/social experience within a health care environment, which has utilised skills and knowledge that could be of benefit to the post.
• Previous experience of working with members of the public.
• Previous experience of working within an NHS setting in the UK

Desirable

• Previous experience working within a childcare/women's field
• A basic understanding of the organization of midwifery care

Person Specification
Qualifications

Essential

• Care Certificate completed (with proof), or NVQ 3 in healthcare or equivalent training and experience
• Committed to within the first 12 months undertaking a diploma in newborn hearings screening
• Owner and Car driver is essential.
• Training and /or competency in the following: 1) Patient vital sign observations 2) Venepuncture 3) Neonatal observations

Desirable

• Training and /or competency in the following: 1) Blood glucose monitoring 2) Newborn hearing screening 3) Newborn Blood spot screening 4) Newborn Jaundice Screening

Experience

Essential

• Significant and relevant work/social experience within a health care environment, which has utilised skills and knowledge that could be of benefit to the post.
• Previous experience of working with members of the public.
• Previous experience of working within an NHS setting in the UK

Desirable