Library and First Point Officer - Madeley Town Council, Telford

Madeley Town Council invites you to join our forward‑thinking, community‑focused team as a Library & First Point Officer. This permanent, part‑time role (16.5 hours per week) will be based on alternate Saturdays and is advertised at Grade NJC LC1 7‑12, with a pro‑rata salary of £26,403 to £28,598.

• Answer general and book‑related queries, issue, discharge and shelve books.
• Promote library stock.
• Handle cash.
• Promote and deliver library events and activities.
• Register new users.
• Assist customers with use of the public‑access PCs and other IT resources.
• Deliver the ‘First Point @’ services within the library.

• Knowledgeable about books, online resources, and information available on the Council website.
• Accurate and able to work under pressure.
• Excellent communication skills with a diverse range of library customers.
• Strong questioning skills to understand and meet customer needs.
• Initiative and a willingness to develop new skills.