Customer Service Assistant, Tredegar NP22 4XL

Retail Customer Service Assistant

Location: Tredegar
Hours: 8 hours a week
Salary:£13.45 per hour (Real Living Wage)
Join Our Team

Are you passionate about delivering great customer service? Looking for a flexible role with genuine career progression?

We have an exciting opportunity for aRetail Customer Service Assistantto join our team at our petrol filling station and convenience store.
About the Role

As the face of our store, you'll play a key role in delivering an excellent customer experience. You'll support the day-to-day running of the site, ensuring everything operates smoothly, safely, and efficiently.

Your responsibilities will include:

• Providing friendly and professional customer service
• Processing transactions accurately at the till
• Replenishing stock and maintaining store standards
• Ensuring compliance with health, safety, and company procedures
• Supporting the smooth operation of the forecourt and store

What We're Looking For

• A passion for customer service and helping others
• A positive, reliable, and hardworking attitude
• Strong communication and interpersonal skills
• Willingness to learn and develop
• Retail experience is desirable but not essential (full training provided)
• Must be aged 18 or over (due to licensing regulations and lone working requirements)

What's in It for You

• £13.45 per hour - Real Living Wage
• Flexible working hours across a 7-day rota
• Simply Health plan (including dental, physio, remote GP and more)
• Staff discount scheme
• Company pension
• Life assurance (up to 4x annual salary)

About You

You're enthusiastic, approachable, and customer-focused, with a can-do attitude. You enjoy working as part of a team and take pride in delivering a great service every time.
About Certas Energy

Certas Energy is part of a FTSE 100 company with a strong track record of growth. Through partnerships with SPAR, Esso, and Gulf, we operate a nationwide retail network, supported by our Retail Academy to help you develop and progress your career.
Apply Today

If you're ready to be part of a supportive team and build a career in retail, we'd love to hear from you.