Receptionist, Bradford

Cherrybrook Care Home is a large, purpose designed service in Bradford, providing specialist care across two units for 120 residents with complex mental health needs, dementia and challenging behaviours. The home delivers high quality, clinically led care within a structured and supportive environment, combining specialist nursing expertise with a strong focus on dignity, stability and person centred support.

• £12.71 per hour
• 16 hours per week
• Monday to Thursday, 1pm to 5pm
• Pension, paid DBS, uniform provided
• Onsite parking
• 5.6 weeks annual leave (based on a full time contract)

Role Overview
As a Receptionist, you will be the first point of contact within the home, creating a welcoming and professional environment for residents, families, visitors and external professionals. You will ensure all interactions are handled with warmth, efficiency and discretion.

You will manage incoming calls, emails and enquiries, while supporting the smooth day to day running of the reception area. This includes handling correspondence, maintaining accurate records and supporting general administrative tasks across the home.

Working closely with the management team, you will help ensure the front of house operates in an organised and efficient manner. Your role is key in maintaining a positive first impression and supporting the wider team in delivering a high standard of service.

What We Are Looking For

• Strong communication and interpersonal skills
• Previous experience in a receptionist or administrative role
• Good organisational skills with attention to detail
• Confidence using IT systems and databases
• A friendly, professional and approachable manner
• Ability to work independently and as part of a team

About Us
Cherrybrook Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.