Ward Clerk, Truro

The Neonatal unit in Truro Cornwall are looking for a bright and friendly person to join our team of ward clerks. Previous clerical experience in the health service would be desirable.

You should be organized and well‑motivated person with a mature and flexible approach to your work. The post involves contact with the children and their families, so good communication skills are vital.

Main duties of the job

Provide administrative support to the ward based clinical staff.

Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.

Provide a reception service on the ward welcoming patients, visitors and staff and dealing with queries both internally and externally with the organization.

Ensure that the quality of data being managed and processed is of a high standard.

To support the Senior Nursing Staff with administrative duties.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities,andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.

Job responsibilities

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person SpecificationQualifications

• NVQ in Administration / customer service / IHRIM Cert of Technical Competence

Experience

• Previous Experience working in a clerical position with the general public
• Clerical experience within the NHS
• Knowledge of NHS / RCHT administrative systems

Skills and disposition

• Effective communicator, experience problem solver, can prioritise workload under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.