Store Manager, Truro

Are you an experienced retail manager looking for your next challenge? We're hiring a Store Manager to: Lead and support a team to do their best Help the store reach its goals while giving great customer service Enjoy 40 - 60% discount on top outdoor brands Work 37.5 hours per week in a hands on role where your leadership makes a real differenceSound interesting? Read on to learn more. About us We believe life's better when it's spent outdoors. Whether it's hiking up hills, swimming in wild water, or just stepping away from the screen, being in nature helps us feel human again. But to enjoy the outdoors, people need the right kit and advice from a team of people who care.As a Store Manager, you'll lead that team. You'll make sure the store is a friendly place where customers get great advice and the equipment they need for their adventures. We're part of the Cotswold Outdoor Group, which also includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, expert advice and a real commitment to protecting the planet.What you'll be doing You'll run the store, lead the team and make sure every customer has a great experience. Each week you'll: Develop your team to deliver exceptional service and exceed store targets Oversee daily store operations including deliveries, cash handling and compliance checks Maintain high visual standards to create an inspiring and easy-to-navigate customer journeyMonitor your stores performance and take smart, timely actions to drive results Recruit, train and develop team members to set them up for success Collaborate with senior leaders and other teams to help shape the store's growth We're looking for someone who Has experience leading a retail teamFeels confident handling daily retail operations and supporting others Stays focused under pressure and knows how to hit goals Builds strong connections and brings out the best in their team Enjoys being on the shop floor, leading by example and creating a great customer experience What you'll get from usWe know that strong leadership makes all the difference. That's why we offer a full benefits package to support you in your role and beyond: Starting salary of£30000 - £30000 with a yearly bonus of up to £4,395 Ongoing training and development from hands-on product knowledge to leadership support and expert brand sessionsFree, confidential wellbeing support 33 days holiday with the option to buy more Private medical insurance and critical illness cover 40-60% discount on our full range of outdoor brands Savings on everyday essentials including groceries, travel, fitness and entertainment through our perks hub Everyone's welcomeWe welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.This advert may close early if we receive a high number of applications, so don't wait too long to apply. TPBN1_UKTJ