Sales Receptionist, Sudbury

Sales Receptionist

Location: Sudbury, Suffolk - this is not a hybrid role

Salary: £26,000 - £28,000 depending on experience + monthly bonus

Hours: Full‑time, 8:30am - 5:00pm (You will work every other Saturday, with a day off in lieu during the week)

Casanovas Recruitment Solutions are pleased to be supporting our retail-based client in Sudbury with the recruitment of a Sales Receptionist. This is a customer focused role suited to someone who enjoys working with people, providing excellent service, and being part of a supportive team environment. The successful candidate will play a key role in helping customers, managing enquiries, and supporting general operations.

• Welcoming customers and assisting with product enquiries
• Demonstrating products and providing information confidently
• Handling face to face, telephone, and email enquiries professionally
• Processing orders and updating internal systems
• Receiving and organising stock deliveries
• Maintaining the sites presentation and displays

• A friendly and professional manner with a customer‑focused approach
• Strong communication skills and confidence working with people
• Comfortable using computer systems, emails, and order processing software
• Well organised with good attention to detail
• Previous experience in retail or customer‑facing environments is beneficial, although a positive attitude and willingness to learn are equally important

• Monthly bonus on top of Salary each month
• Full training provided within a supportive team environment
• A rewarding role where your contribution makes a real difference
• Saturday working on a rota basis, with a weekday off in lieu
• Company pension scheme and staff discount available
• Cycle to work scheme
• Free on‑site parking provided

Please note, a full UK driving licence is required for this role