Credit Controller Italian Speaking, West London

We are looking for a Credit Controllers to join our team on a permanent basis.

Mammafiore is a young and dynamic company operating in the sector of the distribution of Italian food with the aim of spreading the culture of healthy eating and quality. The company offers its customers a wide range of products with excellence and `made in Italy` guarantee, to taste the cuisine of a country rich in variety and tradition.

Mammafiore bases its work on a clear vocation of service and delivery speed, dedicated staff, ten offices and eleven logistics platforms. Having extensive experience in the sector, Mammafiore products cover all the needs of retail, food service and industry, with a common denominator: quality.

Competitiveness and continuous expansion process, place the company among the leaders in the distribution of Italian food in Spain, France, and its areas of influences.

As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.

Responsibilities

Key Responsibilities:

• Debt Collection:
• Proactively contact customers (via phone, email, and letter) to ensure prompt payment of outstanding invoices.
• Maintain accurate records of all communication and agreements with clients.
• Account Reconciliation:
• Regularly reconcile customer accounts and resolve any discrepancies.
• Process and allocate incoming payments correctly against outstanding invoices.
• Credit Assessment:
• Evaluate new credit requests and conduct client credit checks.
• Set and review credit limits based on company policy and risk factors.
• Reporting:
• Prepare weekly/monthly reports on aged debt, cash collections, and debtor performance.
• Provide input into cash flow forecasts based on expected receipts.
• Dispute Resolution:
• Liaise with internal departments (e.g., sales, operations, customer service) to resolve invoice queries and disputes.
• Ensure prompt escalation of issues to management when necessary.
• Compliance:
• Ensure adherence to credit control policies and procedures.
• Maintain compliance with legal regulations regarding debt collection and data protection.

Skills and Qualifications:

• Proven experience as a credit controller or in a similar finance role.
• Strong attention to detail and excellent numerical skills.
• Good communication and interpersonal abilities.
• Ability to work under pressure and to tight deadlines.
• Proficiency in Microsoft Excel and accounting software (e.g., Sage, QuickBooks, SAP).
• Understanding of credit management principles and financial regulations.

Work remotely

• No

Job Types: Full-time, Permanent

Pay: From £32,000.00 per year

Benefits:

• Discounted or free food
• Free parking
• On-site parking

Experience:

• credit controller in Food industry: 2 years (required)
• Administrative: 2 years (preferred)

Language:

• Italian (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 28/04/2026