Funeral Service Crew, Watford

Funeral Service Crew

£13.24 per hour plus benefits

Part time 30 hours per week, 30 Hours Flexi – Mon – Sun 8am – 8pm – as part of this role, you’ll also be part of the on‑call rota

Watford, WD17 2HN

You’ll need a full manual UK driver’s licence for this role.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ depending on the role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased carried out with professionalism, dignity, respect and adherence to health and safety standards.

Consider your comfort levels with these responsibilities before applying.

Help families say the perfect goodbye to loved ones as part of our funeral service crew. You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co‑op products and services.

• Collect the deceased from a range of locations and scenarios in a professional and empathetic manner.
• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare coffins and engrave name plates.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
• Safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries.

• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting); appropriate training and equipment will be provided to ensure safe working practices.
• Good IT skills, with the confidence to use a range of technology devices (computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.

• 30% off Co‑op branded products and 10% off other brands in our food stores all year‑round, as well as discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Stream – a money management app that gives you access to a percentage of your pay as you earn it.

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co‑op Application Journey and our inclusion commitments at Diversity and inclusion at Co‑op.