French Speaking Customer Service, Wellingborough
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Wellingborough, United Kingdom -
Posted: today
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Doyouhaveexperiencewithinacustomerservicesetting?HaveexceptionaladministrativeskillsandfluentinFrench?
Inwhichcase-youaretickingtheboxesforus!
WeareworkingwiththisinternationalbusinessandrecruitingforaFrenchspeakingcustomerserviceadministrative.Youwilljoinawellestablishedteamthatwillsupportyouwithyourpersonaldevelopment.Itsareallyexcitingtimetojoin-withlotsofnewdigitalplansalreadyinprocessforyoutobepart.
ThisisabusinesscriticalroleandwillinvolveyoutakingonthefulllifecycleofthecustomerjourneyfromordertoinvoicingandmayeveninvolvesomeEuropeantravel!
Responsibilities:
- Preparequotationsforclients,issueandtrack
- Manageanyinboundenquiriesandresponses-seektechnicalsupportwhererequired
- ConvertapprovedquotestolivejobsviaNavisionandtracktheprocess-ensurecustomeriskeptuptodatethroughtheentireprocess
- EnsurecomplianceismaintainedwithregularWIPreporting
- Raiseandissuepurchaseorders
- Liaisewithsupplychain-thiswillinvolveinternationalimportandexportdocumentationprocessing
- Coordinatenationalandinternationalshipping
- Liaisewithcouriersandprepareimport/exportdocumentationasrequired
- Keypointofcontactviaemail,telephoneandChatbot
Skills/Experience:
- PreviousexperiencewithinaB2Bcustomerserviceenvironment
- CRMknowledge-ideallyNavisionorsimilar
- Knowledgeofimport/exportandHMRCprocesses
- FluentFrench-nonenegotiable
- FlexibilityforoccasionalUKandEuropeantravel
Onoffer:
- Excellentsalary
- Careerprogression
- NationalandEuropeantravel
- Agileworkingpattern
- Excellentopportunity!
Interested?
Veuillezpostulervialelien!
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Company nameCV-Library -
Job positionFrench Speaking Customer Service
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