Receptionist, Longbridge

We are working on behalf of a dynamic and growing business, who are actively seeking to recruit a confident and presentable Receptionist to manage their front of house operations. You would be the face of the business and pride yourself on providing red carpet treatment to all internal and external stakeholders at all levels.

This is a key front‑of‑house and administrative role, responsible for delivering an exceptional experience to all visitors while supporting the smooth day‑to‑day operation of the office. You will provide a welcoming, organised and efficient service to both internal and external stakeholders, always ensuring the highest standards of hospitality and professionalism.

This is a full‑time Receptionist and Administration position Monday to Friday 8am until 4pm. Reporting into the Office Manager and working closely to ensure office operations always run smoothly.

Role

Receptionist

Salary

26,700 - 28,000 dependent on experience

Location

Longbridge Birmingham B31

Hours

Monday to Friday 8am until 4pm

Key Responsibilities Reception & Client Experience

• Act as the first point of contact for all visitors and callers, delivering a professional and friendly experience
• Manage the reception area to ensure it is always presentable and welcoming
• Coordinate visitor access and ensure a smooth check‑in experience
• Provide a high‑quality hospitality service to clients, guests and colleagues – teas, coffees and lunches
• Build strong relationships with internal teams and external stakeholders
• Ensure a consistent, professional image

Meetings, Hospitality & Events

• Manage meeting room bookings and schedules
• Prepare and set up meeting rooms including setting up catering arrangements, refreshments and materials
• Support internal events such as Graduate recruitment days and seasonal charity initiatives

Office Coordination & Operations

• Monitor and report maintenance or facilities issues
• Support the Office Manager with general office coordination

Mail, Deliveries & Documentation

• Manage incoming and outgoing post, deliveries and couriers
• Check and log deliveries accurately
• Process, file and archive documents and records

Administration Support

• Manage central enquiries and shared inboxes
• Update internal databases, spreadsheets and systems
• Provide general administrative support across departments

Skills and Experience Required

• Proven work history as a Receptionist, Hostess, Administrator is essential
• Excellent verbal and written communication skills
• Confident, proactive, friendly manner with a can‑do attitude
• Highly organised with the ability to prioritise tasks
• Team player
• Presentable corporate appearance

Benefits

• 25 days holiday
• Pension scheme
• Private healthcare
• Company share scheme
• Life assurance
• Subsidised local parking