White Goods Engineer, Westcliff-on-Sea SS0

The White Goods Engineer will be responsible for attending customer homes and rental properties to diagnose, quote, and carry out repairs on a range of domestic appliances. The role involves both customer-facing and technical diagnostic work, supporting our retail store and estate agency partners in providing accurate repair quotations and reliable service.

Key Responsibilities:

• Attend customer homes to assess and diagnose faults on domestic appliances.
• Provide accurate repair quotations and reports to customers and partners.
• Carry out diagnostics for the Sale Appliances retail store and estate agents managing rental properties.
• Maintain professional communication and service standards with all customers.
• Record all work carried out, parts used, and any follow-up actions required.
• Ensure compliance with company procedures, health and safety, and relevant regulations.
• Represent Sale Appliances positively while operating within assigned areas.

Essential Skills & Experience:

• Proven experience working as a White Goods Engineer, Appliance Repair Engineer, or Domestic Appliance Technician.
• Strong knowledge of fault diagnosis and repair procedures across major appliances (washing machines, dishwashers, ovens, cookers, tumble dryers, etc.).
• Full UK driving licence.
• Excellent customer service and communication skills.
• Ability to work independently and manage daily schedules effectively.

Desirable Qualifications:

• Gas Safe registration.
• F-Gas (Refrigeration) certification.
• Electrical safety testing knowledge (PAT or equivalent).

Benefits:

• Competitive salary: £35,000 – £40,000 per year (DOE).
• Company van provided for use during working hours.
• Overtime opportunities when available.
• Supportive, family-run business with strong local reputation.
• Opportunities for additional training and development.

About Sale Appliances:

Sale Appliances is a long-established independent appliance retailer and service company based in Southend-on-Sea. We take pride in offering honest advice, expert repairs, and exceptional customer service to our domestic and trade clients across Essex.

Job Types: Full-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company pension

Experience:

• Domestic appliance repairing : 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person