Shift Bank Receptionist, Kewstoke

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a Bank Receptionist to join our team at Cygnet Kewstoke.

Cygnet Hospital Kewstoke provides emergency admissions services for men and women, and a pathway for women to rehabilitation including a specialist service for personality disorder.

The hospital has more than 16 acres of landscaped grounds and overlooks the Bristol Channel. This beachside location, just outside Weston-super-Mare, helps us provide a quiet, peaceful and therapeutic environment which can offer service users a broad range of therapies including CBT, EMDR & DBT.

All bedrooms are single, with en‑suite bathrooms, and each of the four wards has its own garden or terrace. There is a fully equipped gym and activities suite.

£13.00 per hour +12.1% annual leave.

• Provide a professional, welcoming reception experience
• Assign security keys, visitor ID and alarms
• Greet visitors & notify the appropriate member of staff of their arrival
• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
• Answer & transfer all incoming calls & take messages where appropriate
• Sort & distribute post, and assist with general office duties as required
• Keep the reception area clean & tidy
• Promote the safety & security of all site users and ensure all staff comply with security protocols.

• An experienced receptionist/administrator used to liaising with service users and professionals
• Organised, naturally helpful and a good multi-tasker
• Responsible with an understanding of mental health
• Computer literate – including Windows/Word/Excel/Outlook or equivalent
• Knowledgeable of telephone systems
• Polite, friendly & approachable with excellent communication skills
• GCSE Maths and English qualified, with a good level of numeracy and literacy
• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Flexible working.

Please note, successful candidates will be required to undergo an enhanced DBS check.