Accounts Clerk, New Haw KT15

Details Reference number 458769 Salary £29,770 A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Administrative Officer Contract type Permanent Business area VMD - Finance Type of role Finance Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 1 Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location This role will be contractually based at the VMD, Woodham Lane, New Haw, Addlestone, Surrey KT15 3LS.
You will be expected to be in the office or working away from home for at least 60% of your time.
To meet the necessary security requirements for the VMD location, you must have been a resident in the UK for the past three years. About the job Job summary

About the VMD

You may not have heard of the Veterinary Medicines Directorate (VMD), but have you ever:

• eaten meat, eggs, fish or honey
• drunk milk
• owned a pet or animal
• taken antibiotics

If you said yes to any of the above, you are directly affected by what the VMD does.

The VMD is the regulatory and policy lead responsible for issues concerning the authorisation, use, and manufacture of veterinary medicines in the UK.

Our aim is to protect public health, animal health, and the environment, and promote animal welfare by assuring the safety, quality and effectiveness of veterinary medicines.

Find out more at: About us - Veterinary Medicines Directorate - GOV.UK

We are looking for an Accounts Clerk to join our Finance team and provide support to both Accounts Payable (AP) and Accounts Receivable (AR). This role is a great opportunity for someone who is organised, detailâfocused and keen to develop their finance skills in a supportive and inclusive environment.

Job description

You will support the delivery of dayâtoâday financial processes, including:

• Process purchase and sales invoices and credit notes accurately and within agreed timescales.
• Processing Government Procurement Card (GPC) transactions and expense claims.
• Review invoices and purchase orders, identifying any queries or discrepancies and working with the appropriate people to resolve these promptly.
• Supporting credit control activity in a professional and customerâfocused way.
• Reconcile supplier statements and request copies of any missing invoices where needed.
• Verify and process requests to set up new suppliers, as well as amendments to existing details, offering clear guidance and support.
• Monitor and manage the accounts mailbox, responding to supplier queries professionally and within expected timeframes.
• Support daily, weekly and monthly finance reporting, including assisting with monthâend activities.
• Work collaboratively with colleagues across the team, providing administrative support to help work progress efficiently and on schedule.
• Maintaining accurate supplier records on the finance system (Sage X3).

Person specification

You do not need previous experience in all aspects of the role  training and ongoing support will be provided.

• Confidence working with numbers, with good analytical and problemâsolving skills.
• Organisational and administrative abilities, with the capacity to manage multiple tasks.
• Ability to export, sort and filter data, and use basic formulas in Microsoft Excel.
• A good eye for detail, with the ability to identify errors within large sets of data.
• Proficiency in Microsoft 365 applications, including Teams, Word, Excel, PowerPoint and Outlook.
• Experience working in a fastâpaced environment, or the ability to adapt quickly to changing priorities.
• A positive, flexible approach to work, with the ability to organise and prioritise your workload effectively.
• Willingness and ability to learn bespoke inâhouse IT systems, including updating and searching databases and carrying out routine tasks.
• Comfortable asking questions and seeking clarification when needed, recognising this as an important part of learning and collaboration.
• An understanding of finance software, preferably Sage X3, although training will be provided.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together

Benefits Alongside your salary of £29,770, Veterinary Medicines Directorate contributes £8,624 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Free onsite parking
• Free eyesight test
• Onsite gym
• Access to a prayer room

A work-life balance is key for us all. We offer flexible working as well as health, well-being and discount schemes. The annual leave package starts at 25 days per year and increases to 30 days over five years. We offer generous maternity, paternity, shared, and adoption leave. This gives you a flavour of whatÂs available, but there is so much more we could mention  see Civil Service Employee Benefits , Civil Service Careers for further information.

Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

Further information about success profiles with guidance on how to complete your application form is available here - About the application process , Civil Service Careers

Application Process

As part of the application process, you will be assessed on your experience and will be asked to complete:

• A CV which should include your job history, skills and experience
• A 250-word personal statement: ÂReferring to the 'responsibilities and 'skills and experience' sections of the job advert, please demonstrate how you are suitable for the role by providing relevant examplesÂ.

Further details around what this will entail are listed on the application form. Success Profiles: Experience - GOV.UK

• You will also be asked to give examples of behaviours, which is one element of success profiles - Behaviours , Civil Service Careers. When giving examples of behaviours, please use the Situation, Task, Action, Result (STAR) format  see A brief guide to competencies - GOV.UK

For further guidance and information on how to complete your application CV application, Personal Statement, and Behaviours, you are encouraged to visit the Civil Service Careers website About the application process , Civil Service Careers

Sift

Scoring for all criteria for the application is from 1 to 7 Â A score of 4 and above will progress to interview unless there is a large number of applications, if so an initial sift will be conducted using the CV and Personal Statement. The panel may agree a benchmark score higher than 4 with a rationale for the decision. Any candidates applying under the Guaranteed Interview Scheme who scores 4 or above on all of the criteria will be offered an interview.

Interview

If successful at the application stage, you will be invited to interview where you will be assessed on experience, behaviours and strengths.

For experience, we will ask you to tell us  in your own words  about your relevant experience against the requirements set out in the job advert. You are asked to keep this to 10 minutes.

We'll assess you against these behaviours during the interview process:

• Delivering at Pace
• Working Together

When giving examples of behaviours, please use the Situation, Task, Action, Result (STAR) format  see A brief guide to competencies - GOV.UK

A range of Strengths relevant to this role will be tested at interview See: Success Profiles: Strengths - GOV.UK

Sift and Interview dates

The sift will be conducted week commencing 22 June 2026.

Interviews are currently scheduled to take place in person at the VMD the week commencing 13th July 2026.

Please note, this timeline is indicative at this stage and could be subject to change.

You cannot claim back any expenses incurred during the recruitment process.

Contract

This role isnÂt suited to a home-working contract.

Salary

New entrants to the Civil Service are expected to start on the minimum of the pay band.

If you are new to the civil service, or coming back into the civil service, you will start on the advertised starting salary. You must be in post by 1st April to qualify for that yearÂs pay rise.

The internal roles rules apply to existing Civil Servants, i.e. level transfers move on current salary or the pay range minimum, transfers on …