Ward Clerk - Haematology Day Case Unit and Ward F11, Oldham

A part time (33 hours) maternity cover opportunity has arisen for a Ward Clerk primarily based in Haematology, responsible for ensuring all reception processes are carried out timely and accurately to provide quality service to all users.

The post holder will interact with the General Public, Nursing, Medical staff and other Trust Administrative and Clerical Staff.

• Attend, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
• Speak face-to-face or over the telephone to meet patient needs, including booking appointments.
• Use and access Patient Centre and attend patients at reception desks.
• Book appointments for patients as required.
• Deal with enquiries of a sensitive nature.
• Attend departmental meetings as required.
• Access the Patient Administration System to accurately record and collect patient data, ensuring errors are identified and corrected, including patient demographics.
• Coordinate clinic preparation and various administrative tasks to support clinical activity.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people in Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We value care, appreciation and inspiration and are always looking for people who demonstrate these core values.

In return, we offer a role with purpose and flexibility, a competitive benefits package, including a generous annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities to support work-life balance.

Name: Esther Fielden (Lead Nurse)
Email:
Telephone: 01706 527067

Name: Nicole Mould (Ward Sister)
Email:
Telephone: 01706 901729